We offer free ground shipping on all orders.
Standard Shipping (5-8 business days)= Free
Express Shipping (1-2 business days) = $25.00
Overnight Delivery (Orders placed before 1pm EST will deliver on the next business day)= $50.00
Same Day Shipping (New York City Only)= $35.00
Please allow 1-3 days processing time for your order to ship for orders shipping via standard shipping method. Once shipped, you will receive an email with tracking information. Shipping times may vary due to availability of merchandise. Orders are not delivered on Sundays or Federal Holidays.
Arrival time with free shipping is not guaranteed. For guaranteed arrival time, please purchase an upgraded shipping option for an additional charge.
Note: Shipping fees are not refundable for undeliverable or refused shipments. they will be deducted automatically from your original form of payment.
Damaged or Defective items
Please note that we do inspect all items before they are shipped. If you receive an item that is damaged or defective, please contact customer service within 24 hours of purchase.
We do not offer price adjustments at this time.
Returns & Exchanges
The Garden Room does not accept returns. If you would like to cancel an order, please make sure to contact us 24 hours or less after you place the order. Same Day Delivery orders cannot be modified after placing.